Customer Service Executive

Mức lương: 10 - 15 triệu

Chức vụ: Nhân viên

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hồ Chí Minh

Mô tả công việc :

- Communications with customers and Providers.
- Handle customer enquiries and complaints to assist and recommend appropriate solutions, enabling customers to enjoy products and services.
- Cooperate and negotiate with Providers to bring amicable solutions and satisfaction to customers
- Ensure pending cases are processed within required timeframe following company’s procedure
- Process booking according to customers request via Internal/external system
- Other duties assigned by Managers.

Yêu cầu công việc :

- Minimum 01-year experience in travel industry and customer support
- Service-oriented mindset and good customer service skills.
- Willingness to work in shifts
- Good command of spoken and written English.
- Responsible, pro-active and attention to details
- Be a good team player.
Benefits
- Personal laptop provided
- Good salary package offered to the successful candidates
- Social insurance, health insurance, unemployment insurance, 13th month salary according to Labor Laws
- Multicultural and friendly working environment

Quyền lợi được hưởng :

- Good salary package offered to the successful candidates
- Social insurance, health insurance, unemployment insurance
- Personal laptop provided

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