Customer Support Executive

Mức lương: Thỏa thuận

Chức vụ: Mới Tốt Nghiệp

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hồ Chí Minh

Mô tả công việc :

Communicating
The Customer Support Executive represents Wecheer.io as a gatekeeper of the company: directly in contact with clients, whether on the field, on the phone or chat, always ready to help our users to use our product smoothly. You’ll be the voice of the brand therefore truly understanding the company, product and communicating this to the clients effectively. Its also very important to be in good contact with the rest of the team and be always up to date with development of our product.
Technical thinking
You should be a person, who feels comfortable with using technology and can explain it very easily to other people as well. Be independently capable of understanding root causes of clients issues, solve them yourself or escalate to technical team.
Innovating
Give input for our product development to make it better and more user friendly. Be curious about how things work. Be always ready to share your ideas, how to make things better.

Yêu cầu công việc :

• Good interpersonal skills; communication (both verbal and written in Vietnamese and English)
• Positive “can-do” attitude & team player & always ask when you don’t know
• Independent problem solver (find solutions even if lack of experience / knowledge)
• Self-driven and proactive
• Love beer, food is a plus

Quyền lợi được hưởng :

- Healthcare
- Company trip
- Team activities

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