Service Desk/ Business Analysis / Business Support

Mức lương: Thỏa thuận

Chức vụ: Mới Tốt Nghiệp

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hồ Chí Minh

Mô tả công việc :

* Job description:
- Receive requests from world-wide customers via email, website, phone call.
- Support to resolve customer’s problems encountered when using the companys system.
- Most of customers come from US, Korea, Japan, Singapore, India, China, Turkey, etc.
* Working time:
- Work 5 days/week; including weekends, holidays, Tet holiday.
- Work in 3 shifts in accordance with the company: Shift 1: 7am- 3pm, Shift 2: 3pm – 10pm and Shift 3: 10pm – 7am.
* Benefits:
- Basic salary: negotiated.
- Salary review is every 6 months; the increasing will depend on the work performance.
- Additional allowance of VND250,000/shift when working shift 3 (10pm to 7am).
- Other allowances: parking fee of motorbike, necessities are available (milk, cake, tea, coffee, etc) to ensure health at work.
- Annual vacation and social welfare in accordance with the law of Vietnam.
- Opportunity to improve English very well, most of using English in communication.
- Opportunity to learn Logistics.
- Professional working environment.

Yêu cầu công việc :

- Ability to analyze, logical thinking.
- Good English; ability to write, read well.
- Can use office software (Word, Excel, Outlook).
* Priority:
- Love the field of Shipping, Terminal & Logistic.
- Have a good spirit of learning, attitude and responsibility.
- Ability to work long term.
- Knowledge of SQL and Database is advantage.

Quyền lợi được hưởng :

- 13th-month salary; Review salary: every 6 months.
- Opportunity to be trained in overseas, develop English communication skill
- Company trip: 1 time/year; Workshop, Team building several times a year

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