[URGENT] - Inside Sales Officer

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hồ Chí Minh

Mô tả công việc :

- Responsible for the day-to-day sales support and customer service activities.
- Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
- Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing POs for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements.
- Customers Service and Service Requests: Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMAs requests for confirmations/invoices, credit status, expediting or shipping requirements. Documents all customer requests for returns or maintenance cancellations in an Oracle ERP .
- Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims: Maintain control of the open backlog of orders, service requests
- Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax cde discrepancies.
- May manage customer quotes activities in line with customer specific strategies, quoting

Yêu cầu công việc :

- Having Bachelor Degree
- Having at least 02 years if experience in related position
- Good communication in English
- Problem solving skills, time – management and dynamic

Quyền lợi được hưởng :

- Attractive Salary and Bonus
- Personal Insuarance

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