Abbott Ambassador_Abbott Diagnostics Division_Hcm

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hồ Chí Minh

Mô tả công việc :

Retention Rate
· Ensure instrument analytical turnaround time (uptime/repair/maintenance)
· Conduct customer business review (KPI reviews)
· Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
· Identify customer training requirements
· Coach customers and share knowledge (education)
· Identify and resolve customer pain points (troubleshooting)
· Replenish and control inventory
· Build image and brand in eyes of customer
· Promote or reinforce Abbott’s total solution value offering
· Collect and transmit VOC (Voice of Customer)
Revenue
· Renewals of most of the assigned accounts (adhering to standard renewals procedures)
· Menu expansion (utilization of existing products; new product launches)
· Service sales
· Product promotion
· Value creation
· Order management
· Contract management
· Identify/open door for opportunity to expand offering into other departments (prospecting, not doing)
· Spare parts management
· New assay applications
Expected Results
· Improve customer experience
· Retention rate; customer service excellence & delivery
· Revenue
· Profitability
· Promoters
· Boost productivity

Yêu cầu công việc :

· Bachelor’s degree in in Bio Medical / Engineering / Electrical / Mechanical / Medical Technology or Commercial is preferred
· At least 2-year experience at the same level of responsibilities
· Experience in pharmaceuticals/medical devices/healthcare is a must
· Practical interfacing with customers
· Strong people management and communication skills
· Trouble shooting/problem solving skills
· Negotiation skills
· Strong sales skills
· Strong work ethic
· Service-minded
· Customer orientation
· Basic application know-how

Quyền lợi được hưởng :

- Internal Training
- Allowance
- 13th month salary

Tham khảo bài gốc ở: Abbott Ambassador_Abbott Diagnostics Division_Hcm