Documentation & Customer Services Staff

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hà Nội, Hồ Chí Minh

Mô tả công việc :

1. To ensure daily operations are followed & completed in line work instructions
2. To communicate with customers, carriers, AGL network & related parties to ensure all shipments are expedited timely & properly in compliance with customer’s requirements handling instructions, provided SOP
3. To ensure all operations steps are done timely & properly: booking, issuing doc ’s, updating data in
System CONTROL, LOGNET, etc …
4. To keep related parties informed if any change of operation process
5. To ensure files are filed as per standard requirements
6. To ensure payment are followed up until cleared
7. To ensure all assignments are met within the specified deadline provided.
8. Understand KPI target & ensure to be in compliance
9. To ensure outstanding matters/problems to be reported & proper follow-up
10. To handle other tasks assigned by Direct Report

Yêu cầu công việc :

Education/ Major: University/College Graduate
Experience: 1 year of experience in logistics company
Soft skills: Good customer – oriented skill, communication skill, good command of written/spoken English
Others: High responsibility, good teamwork

Quyền lợi được hưởng :

- incentive, salary 13
- Personal healthcare
- Global training

Đọc nguyên bài viết tại: Documentation & Customer Services Staff