Restaurant Manager

Mức lương: 20 - 30 triệu

Chức vụ:

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hà Nội

Mô tả công việc :

The restaurant manager at Topas Ecolodge will be leading a team of 20 persons on the different outlets: bar, restaurant, pool. The short term objective is to structure the team around supervisors and runners to implement a smooth system for a better service. The restaurant manager will control the stock of beverages, work closely with the Chef for an improved efficiency between departments and lead training for all its staff. The restaurant manager needs to be at ease with problem solving and complaint management to always assist guests in any of their requests.
* Responsibilities:
• He/she is responsible of the relations between the personnel and the general manager
• In charge of the quality of all services provided to the guests within the premises
• Leads and trains the team
• transmits all the information relayed to her/him by the GM to the team
• Manages the guest satisfaction efforts of the different outlets
• Takes care of the administrative tasks, of the POS and F&B reports
• Oversees the waste reduction and resources management to respect Topas Ecolodge philosophy
* Main tasks:
• He/she prepares the working schedule of outlets employees
• Control the hygiene in all working areas; equipment and materials
• Control the storage, stock and consumption of the goods
• Control the reservations at the restaurant and transmit the information to the kitchen
• Maintain the costs of production low while increasing guest satisfaction
• Supervise the service at breakfast, lunch and dinner
• Assist the GM in writing all policies and procedures
* For the staff:
• Develop the positive attitude, job skill, knowledge, autonomy and creativity of the staff
• Adapt to their capacities and aptitudes
• Respect the needs and individuality of the staff
• Develop their self-confidence
• Control the daily operation
• Set an example and ensure that staff adheres to dress code and behavior as well as hygiene standards
* For guest satisfaction:
• Develop products / services to suit the needs of the different types of clients
• Monitor performances of sales outlets and report to the GM
• Develop promotion and event nights to satisfy the needs of the guests
• Ensure that all guests leave his outlet satisfied
• Perform other duties as maybe assigned

Yêu cầu công việc :

* Experience Skills and Knowledge:
• Past experiences in luxury hospitality is a must
• Computer literacy and financial management required at ease with POS
• Knowledge of restaurant & bar operations, including security and safety programs
• Able to resolve guest, and staff conflicts
• Command of the English and Vietnamese language both written and verbal
* Benefits:
• 15 to 30 million VND based on profile and experience
• Accommodation + meals
• 16 days annual leave per year
• 1 day off per week
• Free transfer from/ to Sapa and Hanoi upon availability

Quyền lợi được hưởng :

- 16 days annual leave per year
- Professional, dynamic working environment

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