Customer Service Staff – Asia Customer Service (Chinese Speaking)

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hồ Chí Minh

Mô tả công việc :

• Smooth handling all sea/air EXPORT & IMPORT shipments as per company’s standard operating procedure.
• Maintain good customer service relationship with customers.
• Find and negotiate with carriers/airline and subcontractors to get best rates.
• Follow up and control subcontractors during handling door to door shipments.
• Updating customer profiles.
• Full support Sales’ enquiries for achieving sales goals.
• Combine with sales team to send sales lead to agents and follow it.
• Complains solving in time
• Make reports to Operation Director as requested.
• Other service task assigned by management.

Yêu cầu công việc :

• Specialized FOREIGN TRADE University or EXPORT.
• At least 1 year EXPERIENCE in the field of LOGISTICS & EXPORT - IMPORT.
• Knowledge of customs procedures for all types of EXPORT - IMPORT.
• ENGLISH (America & Canada): communication, enough to meet work requirements.
• CHINESE (China): communication, enough to meet work requirements.
• Use good application Outlook, Word, Excel.
• Ability to work under pressure.
• Thoughtful, honest, serious, dynamic, good communication.
★☆★★☆★ COMPANY BENIFITS ★☆★★☆★
1. Social Insurance, Health and Unemployment Insurance.
2. Annual Health Check.
3. Monthly Birthday Party for employee.
4. Monthly Excellent employee Bonus.
5. Quarterly Bonus.
6. 13th. month of salary & Annual Bonus.
7. Company Team Building.
8. Company Travel.

Quyền lợi được hưởng :

- HIGH SALARY AND BONUS, 13th month salary
- Social insurance, health and unemployment insurance, Annual health check
- Company team building, Company travel

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