Fcc Quality Assurance Senior Associate

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Kinh nghiệm: Không yêu cầu

Hình thức làm việc: Toàn thời gian cố định

Yêu cầu bằng cấp: Không yêu cầu

Yêu cầu giới tính: Không yêu cầu

Địa điểm:Hồ Chí Minh

Mô tả công việc :

In this role, you will:
• Manage the quality and be a key stakeholder in the responsibility to meet the performance level agreement and other quality deliverables, required Quality checks and to support the FCC operations team
• Facilitate enhanced process efficiencies and ensure consistent quality service is provided
• Focus on FCC operational quality performance i.e. duly completing the quality reviews, meeting the service quality requirements, minimising cost of errors and poor processing
• Escalate issues which could have a probable business impact
• Enable classroom and training support as identified
• Maintain enhanced quality through structured coaching and feedback sessions on an on-going basis and improve operator performance
• Share best practice and learning points to the site and across all FCC Operations teams
• Facilitate operational motivators, share knowledge and bests practices across the FCC function to drive enhanced quality results
• Act as a process expert and extend support to the operations team, in particular providing timely mentoring to the operators on issues identified
• Facilitate enhanced process efficiencies and ensure consistent quality service is provided
• Assist in developing MIS, Reports & Other productive tools for FCC Operations

Yêu cầu công việc :

To be successful in the role, you should meet the following requirements:
•University degree (BA) or BS
•Two year’s work experience
•Strong investigative and analytical skills.
•Strong coaching and training skills,
•Fluent English & Vietnamese in both writing and speaking skills.
•Be able to analysis, interpret and disseminate complex data as required.
•Be able to work individual and as the team

Quyền lợi được hưởng :

- Health insurance and Social insurance regulated by Vietnam Labor Law
- Excellent career potential and attractive remuneration packages.
- Professional, dynamic working environment

Coi bài nguyên văn tại: Fcc Quality Assurance Senior Associate